I’d like to see if we can generate a little discussion around the idea of metrics, goals, and improvement.
Yesterday I was exploring with a client the notion of quarterly objectives. Specifically we were discussing the kinds of metrics that would make sense in an agile environment to properly incentivize the kinds of outcomes we are really going for.
Out of that conversation came the best quote of the week, maybe the best quote of the year… “If you don’t want people to game the numbers, don’t make the numbers a game”. I wish I could take credit for that one, but credit goes to the client ;-)
So… here is the question. What are some ways to measure team performance without creating an incentive to game the system? What kinds of things do you guys measure and track that allow you to baseline, track, and reward authentic improvement?
I think it would be neat of we could get an inventory of ideas in the comments to this post. I’ll add mine… you add yours… and let’s see what we come up with. If you guys hurry, maybe I’ll share your feedback with the folks at the Agile Coach Camp tomorrow!